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Q What price you can offer?
A EXW,FOB,CFR/CIF,ect
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Q May I have my own design?
A Of course. But the drawing or samples of the products should be offered by your company.
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Q Do you provide OEM services? Can I request my own logo?
A Yes, we provide OEM services for mass production. Feel free to tell us about your needs.
It is possible to laser etch your logo on the products.
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Q How are your products delivered?
A We are very flexible with shipping and have dealings with most major courier services around the world. When placing an order, simply provide us a shipping address and contact information, we will handle the rest. If there is a forwarder or courier you prefer to use, just let us know and we will accommodate.
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Q What about the quality of your products?
A Delivering quality products is an absolute priority for us. We have test procedures throughout the manufacturing process starting from individual components. If you need a specialized products from us, we also augment our existing test plans with custom testing solutions. In the rare case that an issue does arise, we will work with you to solve any problems in a timely and transparent manner.
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Q How long should I expect the lead-time/delivery to be?
A If you are ordering samples of standard models, we can usually have them shipped and delivered within 15 days by air. When requesting custom products, please allow us a 4-5 week lead-time.
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Q Do you have any products in stock? Can I order samples first?
A We stock many of our standard models. If you would like to test a sample first, we are pleased to send sample to you. If you have special needs, please let us know and we will try our best to send you samples as soon as possible.
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Q If I need a special products , can you manufacture?
A Certainly, we can. If you want to replace a products in an existing application,please send us a drawing or sample and we can help you find a suitable replacement. Or, you can contact us and describe your application, our engineers will work together with you to find a solution tailor-made for you.
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Q How to choose a products to match my requests?
A Please give us the key parameters of the products.Feel free to contact us and give the information, we are very glad to help you if you are confused in selection.
